About Us

Welcome to Swarail.com.in, your trusted guide to understanding and using the Swarail (Railone) App, the SuperApp launched by IRCTC to streamline railway services across India. As train travel becomes increasingly digital, our goal is to help passengers make the most of this powerful platform with simple, reliable, and updated information.

We focus on making your experience with the Swarail (Railone) App easier whether you’re booking tickets, tracking trains, managing parcels, or ordering meals during your journey.

Who We Are?

Swarail.com.in is an independent, non-official website created to support users of the Swarail (Railone) App. We are not associated with IRCTC, Indian Railways, or CRIS. Our platform is designed for everyday users who need clear, actionable guidance on how to navigate the app and use its features effectively.

We aim to bridge the gap between technical documentation and real-world usability by offering information that is practical, well-organized, and easy to follow.

What You’ll Find?

  • App Usage Guides – Step by step tutorials on ticket booking, food ordering, train tracking, and parcel management.
  • Troubleshooting Help – Quick solutions for common app issues like login errors, payment failures, and OTP delays.
  • Feature Walkthroughs – Detailed breakdowns of tools such as biometric login, PNR status checks, Rail Madad support, and freight calculators.
  • Updates & Insights – Coverage of new app features, IRCTC announcements, and service changes.
  • FAQs & User Tips – Practical answers to frequently asked questions and tips for using the app more efficiently.

Why Swarail.com.in?

We focus exclusively on Swarail (Railone), making our content specific, relevant, and easy to access for users at all levels.

  • Clear and Simple Language – We avoid technical terms and write for the everyday user.
  • App-Specific Focus – Unlike broader railway portals, our site is dedicated to helping you master just one app.
  • Always Updated – We regularly revise content to reflect the latest app updates and service features.
  • Independent and Neutral – We don’t promote third-party products or services.

Our Mission:

Our mission is to support India’s shift to smarter rail travel by helping passengers use digital tools with confidence. The Swarail (Railone) App is a major step forward in simplifying how people interact with Indian Railways. Swarail.com.in exists to ensure that users don’t feel lost while using it.

We want to create a more informed and empowered railway community one guide at a time.

Disclaimer:

This website is not the official Swarail (Railone) App site and does not offer ticket booking or railway services. All content is for informational purposes only and is based on publicly available sources and app usage experience.

Contact Us:

If you’d like to suggest an improvement, ask a question, or report an issue, please use the Contact Us page. We welcome your feedback and are here to help.

Thank you for visiting Swarail.com.in your support resource for navigating India’s railway SuperApp.